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Office Assistant

Date: Jun 11, 2019

Location: Alpharetta, GA, USA

Company: Haverty Furniture Companies, Inc

Job Description

 (PART- TIME) PROFESSIONAL CUSTOMER SERVICE OFFICE ASSOCIATE MAJOR FUNCTION:



Works directly with customers to process furniture orders.  Completes all aspects of the transaction including receiving payments and scheduling deliveries to ensure a magnificent Havertys experience.

 

PROFESSIONAL CUSTOMER SERVICE OFFICE ASSOCIATE SPECIFIC DUTIES:

 

  • Answer incoming calls and direct calls as needed.
  • Take payments over the counter.
  • Balance transmittals/prepare bank deposits.
  • Handle sales after completion by salesperson, including accepting payment on cash sales and down payments on charges. Get appropriate signatures on contracts and revolving charge agreements.
  • Take complaints and write up customer service reports.
  • Perform the daily pre-call activities for the store.
  • Balance cash drawer every morning and evening.
  • Complete designated computer reports assigned as needed.
  • File customer tickets.
  • Communicate with Havertys Credit Services for any A/R change.
  • Maintain security on all money-related areas.

Job Requirements

PROFESSIONAL CUSTOMER SERVICE OFFICE ASSOCIATE REQUIREMENTS:

 

  • Minimum one year experience in office environment with Microsoft Office experience required.
  • Must be able to stand long periods of time.
  • Need to have strong math skills.
  • Excellent communication skills required.
  • Must be able to work nights, weekends, and holidays.

Disclaimer


Nearest Major Market: Alpharetta
Nearest Secondary Market: Atlanta

Job Segment: Administrative Assistant, Retail Sales, Secretary, Administrative, Retail

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